It is also an important factor for air carriers in terms of operating costs, service levels and the image portrayed to users. Station ground handling management talma training school. Ground handling is sometimes provided by the airports themselves, but at most airports. Handling management course is essential training for station managers working for ground airport handling manual ahm 2017 the airport handling manual ahm is your definitive source for the latest industryapproved policies and standards covering all. Moreover, baa training is a member of the avia solutions group family an international, aviation holding company with over 30 subsidiaries worldwide. This presentation tal slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. The main content of this document is a template for a ground handling. Flight ground ops, crewing and dispatch a forum for the people who are engaged in operational controlflight dispatchcrewing and their colleagues airside in ramp dispatch, load control and ground handling, to discuss issues directly related to keeping their aircrew and aircraft operational. Musculoskeletal disorder means an injury or disease of the musculoskeletal system. Risk in relation to any injury or harm, means the probability of that injury or harm. Promote participation to a dedicated ground handling training module provide material presentationsvideos which can be used by the operator to inform their ground handling community for ground handlers, the prime source of information on handling the a350 has to come from the aircraft operator through the ground handling manual. Aircraft ground handling defines the servicing of an aircraft while it is on the ground and usually parked at a terminal gate of an airport. Ground handling and ramp safety are the most important aspects of airport.
The authors of this document consulted ground handling companies, airports and airlines operating in france. On the first day of the ars you will have to pass an entry test multiplechoice. International code for specific type of pallet dimensions 54 x 88 inch. Reduce risk of aircraft damages by applying common procedures. Airport handling manual ahm 810, annex a, latest edition and subsequent. They affect the exercise of its basic market access rights. Aircraft ground handling presentation linkedin slideshare. The iata standard ground handling agreement this publication contains the 20 version of the iata standard ground handling agreement sgha as published in the iata airport handling manual. The kcj aerial refueling ar tanker is the latest in a long lineage of combat proven c hercules tanker technology. Pdf effective training for ground operations researchgate. It provides guidelines and tools for a threeday workshop on the guide. Manual tasks training package department of commerce.
Cite some importance of ground handling in the airline operation. Their contributions enriched this guide and helped to identify the risks specific to ground handling, common practices. Forms and checklists cassoa civil aviation safety and. Pdf on jun 1, 2015, tim meagher and others published effective training for ground operations find, read and cite all the research you need on researchgate. To ground handling operations and their benefits to direct operating costs pdf. Expertise from the ground up ddia0256 iata 2014 groundopsexpertise fromgroundup v7 full page trim size 8. This manual has been developed for handling workshops based on the contents of the the guide. If you do not pass the entry test you will not be able to participate in the course. The kcj is a proven tanker design in use worldwide taking full advantage of technological and performance improvements. Our new crystalgraphics chart and diagram slides for powerpoint is a collection of over impressively designed datadriven chart and editable diagram s guaranteed to impress any audience.
Wings may have supplemented this list to suit their environment with national approval, so be sure to use your approved wing list. The scope of the eatc ground operations manual egom is based on. Training manual part 1 global air services grfto002 produced by global air services february 2009. Results of the investigation are described and analysed in chapter 3. The ground handling market at zurich airport was deregulated on the basis of directive 9667ec. It helps trainers to prepare for their sessions, shows them how to structure the training, and gives pedagogical and didactical. Cargo and warehouse equipment, ramp training, dispatch training, basic driving skills, english language training and functional training are also provided. In aviation, aircraft ground handling defines the servicing of an aircraft while it is. Taught by industry experts, our courses focus on best practices within the complex operational environment in modern airports, preparing you to increase ontime performance in your ground station. Ground handling and ramp operations represent two of the most important aspects of an international airlines operations.
Eatc ground operations manual egom european air transport. S, fies this report was prepared by the national university of ireland, galway on behalf of the hsa and dublin airport authority. European level the adoption of best practices on training for ground service. Chart and diagram slides for powerpoint beautifully designed chart and diagram s for powerpoint with visually stunning graphics and animation effects. This manual addresses ground handling services which form an integral part of the aviation system and contribute directly to flight and aerodrome safety. Designed to exceed expectations, our specialised training modules focus on niche areas of the industry, including ground support equipment, aircraft servicing and aircraft appearance. Most customer service is defined by how a company or organization treats external customers, but there is internal customer service as well. Structure awareness campaign for the ground handling community.
The major categories of ground handling services are described below. Ppt manual handling powerpoint presentation free to. Not all specific information concerning your airport can be provided in the selfstudy. Why do you think it is necessary to study this subject. The sgha is a dynamic document that reflects the evolution of the ground handling business over time. Our ground operations training aims to create efficiency on the ground through management and operational courses. We offer a great variety of aviation training including ab initio training, type ratings, cabin crew and ground handling. Manage all ground handling services according to the iata airport handling manual ahm. The content of this manual provides guidance for all stakeholders involved in the ground handling of aircraft that might impact the safety of operations. Agents should use the iata airport handling manual ahm, iata ground operations manual and content of this manual, which qualifies and amplifies items from the ahm. Following an application and corresponding approval by flughafen zurich ag, any interested parties may offer ground handling services at zurich airport.
Aircraft handling and ramp supervision austrian training. The following pages contain information and guidance for handling agents involved in titan airways adhoc charter operations. In aviation, the term ground handling refers to the wide range of services provided to facilitate an aircraft flight or aircraft ground repositioning, preparation for and upon conclusion of a flight which will include both customer service and ramp service functions. Now is the time to migrate to the 20 version of the. Aug 24, 2016 aircraft ground handling is the servicing of an aircraft while it is on the ground and usually parked at a terminal gate of an airport. Executive summary prepared by the ecast ground safety.